Course Rationale

This course will introduce workers to the principles confidentiality  based on national standards of good practice. It will discuss situations when it is appropriate to breach confidentiality without a client’s consent and also what kinds of information it is appropriate to share with another agency.

Ensuring that records are useful and client centred.

• State their legal responsibilities about confidentiality.

• Agree a confidentiality contract with a client.

• List when it is acceptable to breach confidentiality without a client’s consent.

• Follow good practice guidelines when breaching a client’s confidentiality.

• Assess what information may need to be passed on to another organisation.

Duration: one day

Who will benefit from this course This course is essential for all workers who have client relationships or have responsibility for records.