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The shops

We have now expanded our bookshops

a complete range of substance and management books.

 

 
Courses for managers and commissioners

management course list

You have just got the manager’s post – at last, finally, you have the recognition and the power to make a difference to the service users and the working conditions of staff. All your predecessors had similar aspirations but how can you learn from their experiences and avoid their mistakes? Quickly!

Using the Resources available

  • Not much sector specific management training is available in the sector at the moment – however this should not be a problem as the kinds of issues that managers will face are the same across health and social care. A number of FE colleges and universities offer. generic appropriate courses.  

Some sector specific resources:

  • Some D(A)ATs and a few of the larger services have started developing their own management development programmes.
  • LDAN, the London Drugs and Alcohol Network, run separate programmes for people who want to move into management and those who are in their first management position.
  • NTA Human resources toolkits that describe the stages in performance management and supervision are available on its publications/ workforce development page.
  • Also from the NTA  and on its publications/ drug services policies pages are a series of guidance reports on issues like joint working, data protection, appraisal  and so on that managers must be clear about.
  • DrugScope will be publishing the Essential Service Manager by Ian Robinson in late 2006
  • and of course there are the courses listed below

Courses

Whilst these courses are designed for the managers and commissioners of drugs and alcohol services, they have a wider application for anyone who is responsible for paid or unpaid staff in the voluntary sector

Appraisal introduces managers to good practice in appraisal and supervision.

DrugScope Guide to Commissioning in Drugs and Alcohol Services provides insight and practical tools to help ensure that local services fully meet local needs. From future planning to practical implementation, the course will support commissioners in handling an increasingly demanding role, and will help them to commission services in line with SMAS Commissioning Standards.
Keeping Sweet: the importance of reflective practice - the essential guide to making the most of supervision and the reflective process.
Managing drugs and alcohol services - an introduction This course provides an overview of the role of the drug and alcohol service manager, and addresses the responsibilities and tasks associated with the post.
Managing Stressed Out People This course looks at what managers can do to help people respond positively and in a healthy way to the challenges that are perhaps inevitable in the workplace.
Mental Health issues in the community an introduction to supporting people with mild to moderate mental health problems in the community.
Producing the convincing report - this course will enable people to write reports with a good logical structure, which are readable, persuasive and informative.
Speaking on the phone will enable  participants to feel comfortable and confident in handling any telephone call or conversation
Training for Trainers enables trainers to be confident in designing, delivering and evaluating training events. It will help them to use the standards to inform the content and delivery of training and maximize the possibilities of the new DANOS related S/NVQ and qualifications structure.
Working with Vulnerable Adults - this course  explores the complex issues surrounding working with vulnerable adults who have substance misuse problems. These issues include assessing risk and harm and developing strategies to address them, along with ensuring appropriate communication between clients and service providers.

course list generic services housing practitioners managers

 

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External links to EATA, DrugScope .