Courses for managers

This page contains some of the training we offer for new and aspiring managers in drugs and alcohol services. They look at key issues in supervision, appraisal and reflective practice.
This programme will introduce managers to good practice in appraisal. It can be tailored easily to meet your organisation's need and to fit within your policy context. It is an ideal tool for assisting managers to use DANOS (the Drugs and Alcohol National Occupational Standards) in the appraisal and supervision process.
Key issues underlying many of those presented by a client are assertiveness and lack of self-esteem.  This 2 day course will explore some of the key ideas and techniques involved. It will provide participants with an opportunity to develop their own assertiveness and learn techniques that may be useful to clients.
This course will cover the legal, ethical and practical elements of equal opportunities, and will enable participants to recognise and implement best practice in inclusive and anti-discriminatory practice.
All effective work with a client begins with listening. This is sometimes difficult as workers are often pressurised or tempted to try and find solutions too quickly. This course is about giving a client time to express themselves and to try and find solutions themselves with the worker giving them time, attention and empathy.
This course looks at the expectations on managers and is designed for people who are thinking of moving into their role. It looks at the natures of the roles with a particular emphasis on ways of supporting workers to develop within their roles and take charge of their own professional development
A short course that will help workers to develop the core skills of reflective practice needed to keep them fresh and working in a safe way.
On completion of this course, participants will be much clearer about their responsibilities in drug and alcohol services, and will have a full understanding of how they should work with young people and children to accurately assess the risk they face. The course will cover both the practical support needs of young people, and the legal obligations inherent to working within the Child Protection framework, including those surrounding disclosure.